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About

Norwegian Health Network is owned by the Ministry of health and care services. It was founded as a state-owned enterprise July 1, 2009. We are approximately 150 employees and our headquarters are located in Trondheim, with branch offices in both Oslo and Tromsø.

Patient trajectory

The most important value chain within health and social services is the patient trajectory, by which we mean the sum of all such ongoing trajectories. The driving force behind the trajectory is information regarding the patient’s condition and medical needs, a process initiated by the patient or others requesting medical advice or assistance. Via a preliminary assessment and possible initial examination and treatment, a treatment chain is set in motion where every party involved is responsible for carrying out their specific task after which the responsibility is transferred to the next party in this chain.

Throughout the entire trajectory, the cumulative information regarding the patient’s needs and medical condition creates the foundation for the following diagnostic tests and treatment plan. Safe and effective access to the most comprehensive and updated information possible is obviously of crucial- or even vital- importance for the patient trajectory. Norwegian Health Network was founded in order to provide the most efficient and secure electronic exchange of patient information possible between all relevant parties within the health and social services sector.

A secure health network

In order to solve this task, the health network was established. The health network is a secure telecommunications network and can be defined as the sum of all its connected users and parties, the solutions they use and the communications services and components enabling the safe and secure exchange of patient information.

Consequently, the health network is an entire communication arena or a closed “web community” where all connected parties have the same opportunities, rights and obligations, and where all activity is governed by the «Code of Conduct for information security in the healthcare, care, and social services sector»¹ and other relevant government bodies. This is what enables the health network users to safely and securely exchange personal or patient information.

Every day 250.000 electronic messages are sent through the health network, and the numbers are rapidly increasing due to the launch of electronic prescriptions (“e-resept”) and eventually the national centralized medical journal. The health network also includes a high-quality video conference network encompassing about 900 camera studios. In 2012 an average of between 200 and 250 video conferences were carried out daily within the health network.

Norsk Helsenett is be a supplier of services which, in cooperation with the authorities and the parties connected to the health network, will enable and facilitate a vast and secure flow of information, which in turn will support optimized patient trajectories and the most democratic health and social services possible.

Presently, the following are some of the many connected health network users:

  • All specialized health care units
  • More than 98% of private GPs
  • 412 out of 428 municipalities > 99 % of the population
  • More than 500 dental practices
  • All pharmacies
  • About 100 connected, third-party service providers